Privacy Policy

This Privacy Policy describes how B-Online handles personal and private data and how it is committed to protecting your privacy and data.
B-Online guarantees the client total confidentiality and privacy of the data entered into their account, including their personal data.

  1. Use of personal data
    B-Online may collect various personal data from customers, such as name, telephone number, e-mail address and location data.

    We may ask you to provide information necessary to create an account, such as your email address, telephone number, product information, purchase date, billing details and payment method.

    We may collect system and application data from your devices, including device name, system and application versions, device versions, device identification numbers, geographical location data of your device, the network identifier of your service provider, how you use your applications and the IP address you use to access the internet. We may also collect log information such as the time and duration of your use of our services, search query terms entered by you through our services and any information stored in cookies set on your devices.
    We may receive information about you from public or commercially available sources, in accordance with the law.
  2. How personal data is used
    B-Online may only use your personal data for the following purposes:
    a) Provide the products or services, activate or check their products or services, make changes at your request and provide technical assistance;
    b) Contact you, send you information about products and services you may be interested in, if you have given your consent, or provide you with direct marketing information with your express consent;
    c) For billing or anonymized statistical purposes;
    d) Ensuring the quality and safety of the service provided.
    e) Sharing with partners in order to ensure the correct functioning of the essential functionalities of the applications.
  3. How personal data is disclosed
    3.1 B-Online does not sell your personal data to third parties. However, B-Online may disclose your personal data in the following situations:
    a) With the express and informed consent of the data subjects, B-Online may share their personal data with third parties indicated by them and in the manner chosen by them;
    b) Disclosure of your personal data pursuant to binding legal requirements or when reasonably necessary: B-Online may disclose your personal data when required by law and/or legal action, litigation or when subpoenaed by governmental or public authorities.

    3
    .2 B-Online expressly recognizes your rights as a data subject:
    a) Right to be forgotten: the data subject has the right to request that their data be erased;
    b) Right of portability: the data subject may request that the data they have made available to a service provider be transferred to another provider, provided that this is technically possible.
    c) The right not to be subject to any decision taken solely on the basis of automated processing.
  1. Non-personal information collected automatically
    Our web service automatically collects certain types of non-personal information about the use of our site which is stored on our servers for exclusively internal purposes, namely to facilitate your visit to our site, improve your online experience or for purely statistical access purposes.
  2. Protection of personal data
    B-Online has also implemented a security system that prevents the consultation, modification or destruction of personal data by a person who is not authorized to carry out such an operation, allowing the system to detect deviations in processing or access. However, B-Online cannot be held responsible for the acts of third parties who may unlawfully act in relation to the personal data entered into the customer’s account.

    The user account database guarantees the total security and confidentiality of all data recorded there.
    We retain your personal data only for as long as is necessary to fulfill the purposes described in this Privacy Policy and will not retain it for longer than is necessary, unless a longer retention period is required or permitted by law.

    Under the terms of the applicable legislation, you may exercise your rights of access, rectification, erasure, restriction of processing, portability and opposition to the processing of your personal data, and these rights must be exercised through the mechanisms provided in the b-online software or by sending an e-mail to the following address info@b-online.pt
  3. Privacy Policy update
    B-Online reserves the right to update or change this Privacy Policy on a regular basis. When there are changes to our Privacy Policy, we will publish the updated Privacy Policy on our website and notify customers by email 24 hours in advance of its entry into force.
    Any doubts or questions regarding this privacy policy can be sent to info@b-online.pt